A physiotherapist first completes an assessment which involves listening to the patient’s story and then observing or testing particular movements. They will then work with the patient to create a treatment plan. This will usually include a combination of education, manual therapy and exercise prescription.

No, you can self-refer to us without seeing your GP or Consultant.

However, it is important to check whether you need to be referred by a doctor or a consultant before receiving treatment through an insurance company.

We are able to bill AXA PPP and BUPA directly.

Patients with other health insurance policies are asked to reclaim their fees directly from their insurer, including Vitality Health patients.

Each insurance policy is different and we advise you to ensure well-in-advance that your treatment is covered.

It’s very important to check whether you need to be referred by a doctor or a consultant before receiving treatment.

Unfortunately insurance appointments cannot be booked via our online booking portal. Please email info@physio7.com to book in.

If you are going through Insurance and haven’t already done so, you will need to bring your Insurance information.

In terms of clothing: depending on your area of injury/pain, your Physiotherapist will need to treat the area. So for example if you have shoulder pain you will be asked to show your shoulder and upper back. A strappy vest top is ideal. If you have knee pain, please bring a pair of shorts to change into. For hip pain, a pair of loose fitting shorts works well. If you have a running injury, please bring full running kit.

Additionally, bring a list of any medications you might have, and relevant letters or reports from doctors or consultants.

If you fail to attend a treatment or class, or reschedule or cancel with less than 24 hours’ notice, you will be obliged to pay for the full cost of the missed session.
Please note that insurance companies will not pay for missed appointments or appointments rescheduled without sufficient notice therefore you will be obliged to pay the full amount for that appointment.